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Lease Return

Returning Your Leased Vehicle To Mercedes-Benz Manhattan Only Requires Two Simple Steps

1. Call MBF at 1-800-654-6222 to schedule an appointment for an inspector to inspect your vehicle.

2. Call Mercedes-Benz Manhattan at 212-629-1663 to schedule lease return appointment. You can also schedule an appointment online by clicking the link below.

Schedule Lease Return
 
Mercedes Benz and smart passenger vehicles
Leases may be returned 9am to 6pm Monday-Friday and 9am to 4pm on Saturday.

Mercedes-Benz Commercial Vans, Sprinter, and Metris vehicles
Leases may be returned 9am to 1pm Monday-Saturday.

Lease Return FAQ

1. Return your vehicle
2. Extend your lease
3. Pay off your vehicle

If returning at lease maturity, you are responsible for past due payments, unpaid fees, excess mileage, excess wear and use, and fees and taxes associated with your end of lease.

If you return your vehicle early (prior to maturity), you will be responsible for the above charges as well as remaining payments.

Please review your lease agreement for additional details. Also, for more details, contact us or the Mercedes-Benz Financial Services Business Center at 1.800.654.6222.

Visit the Account Information section of this website or call our 24-hour Automated Payoff Quote and Account Information Line at 1.800.654.6222. We can also provide a payoff purchase price before maturity.

For a payoff quote, call our 24-hour Automated Payoff Quote and Account Information Line at 1.800.654.6222.

For the fastest processing, please send a Cashier’s Check to:

MB Payoff Standard Mailing Address:
Mercedes-Benz Financial Services
P.O. Box 5209
Carol Stream, IL 60197 – 5209

MB Payoff Overnight Mailing Address:
Mercedes-Benz Financial Services
Box 5209
5505 N. Cumberland Ave., Suite 307
Chicago, IL 60656

Please print and complete the blank Odometer Statement and send it with your payoff. Also, please tell us the address to which you want the title sent.

The standard for excess wear and use is set forth in your lease. Mercedes-Benz Financial Services’ unique Three-Point Inspection process helps you understand how many of the important components of excess wear and use are assessed to determine the condition of your vehicle. The Three-Point Inspection is:
1.The Credit Card Test: Generally, if exterior and interior damage cannot be seen when placing a credit card over it, then it “passes the test” and you will not be charged.*
2.Windshield, Lights, Wheels and Tires: A quick visual check of these areas can also help take the guesswork out of the damage assessment process.
3.Missing Items: Check for the original equipment and verify that scheduled maintenance is up to date.

* The Credit Card Test does not apply to windshields, lights, wheels, tires, exterior cracks, gouges, collective damage or holes in the sheet metal or frame, or other major damage outside of ordinary wear and use.

Your 90 day to maturity package contains complete guidelines for chargeable damage.

Most vehicle damage happens to the exterior or interior fabric and trim. Bascially, f the damage can be hidden with a credit card, it passes the test and is not chargeable damage. Guidelines for tires, glass and a few others are equally innovative and fair. Three months before your lease ends, you’ll receive The First Class Finish – Your Lease-End Guide, which explains the entire process in detail.

Before you return your vehicle, take a few minutes to do your own Three-Point Inspection using the criteria in your lease-end guide (sent to you 90 days before your maturity date). You may also contact Mercedes-Benz Manhattan to schedule an optional Vehicle Condition Review to prepare for your lease-end inspection.

Interior and Exterior

  • Is your vehicle free of interior and exterior damage?
  • Does it pass The Credit Card Test?
  • Is your car free of holes to the sheet metal and frame?

Tires and Wheels

  • Are all of your tires the same size?
  • Is your spare tire and rim in the trunk?
  • Are all of your tires free of sidewall plugs, cuts or exposed cords?
  • Are all your wheels matching and in good condition (not cracked or broken)?

Glasses and Lenses

  • Are windows, the windshield and all other glass, lenses or plastic shields free of stars, cracks, holes and plugs?

Mechanical and Electrical

  • Has all Maintenance Service specified by the manufacturer been performed, and is the most recent documented by:
  • A stamped service book?
  • A copy of the repair order?

Missing and Broken Parts

  • Are all factory-installed parts present on your vehicle and not broken?

Aftermarket Alterations

  • If you made any Aftermarket modifications, were they Mercedes-Benz authorized or installed by an authorized Mercedes-Benz Dealer?

Mileage

  • Is your mileage within the mileage allowance provided for in your lease agreement?

Contact Mercedes-Benz Manhattan, or call a Mercedes-Benz Financial Services Program Advisor at 800.873.5471.

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770 11th Avenue • New York, NY 10019

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Open Today! Sales: 9am-5pm

Open Today! Service: 9am-5pm

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Mercedes-Benz Manhattan

770 11th Avenue New York, NY

Phone: 646-846-6402

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770 11th Avenue New York, NY

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770 11th Avenue New York, NY

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Phone: 646-846-6405

770 11th Avenue New York, NY
40.768061 -73.9926962
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Mercedes-Benz Manhattan
Mercedes-Benz Manhattan
770 11th Avenue
New York, NY, 10019 United States
646-846-6402
https://www.mbmanhattan.com/wp-content/themes/DealerInspireDealerTheme/images/logo.png
Mercedes-Benz Manhattan 40.768061, -73.9926962.