Mercedes-Benz Certified Pre-Owned FAQs

mercedes certified pre owned questions

Buying a used, or pre-owned Mercedes-Benz in New York City area couldn’t be any easier. At Mercedes-Benz Manhattan, you’ll discover a large inventory of late-model, low-mileage, Certified Pre-Owned vehicles — many priced below $40,000.

Each of our Certified Pre-Owned vehicles has undergone a rigorous inspection to ensure you that you’re purchasing a reliable, high quality pre-owned Mercedes-Benz. Shop our selection of Certified Pre-Owned cars today and find the pre-owned vehicle of your dreams.

Check out our line-up of Certified Pre-Owned vehicles including used Mercedes-Benz SUV’s Sedans, Convertibles or Coupes. Looking for a 2019, 2020, or 2021 GLA, GLC, GLE, C-Class, E-Class, S-Class, or even a used Mercedes-AMG® vehicle? Check our inventory. ( Ask a Mercedes-Benz Manhattan Sales Rep. about excellent financing options on Certified Pre-Owned vehicles, today.


Q) What is Certified Pre-Owned?

A) To qualify for Pre-Owned Certification, a Mercedes-Benz vehicle must meet stringent criteria and pass a rigorous 165+ point inspection.


Q) Do CPOs come with CARFAX reports?

A) Yes, every CPO comes with a CARFAX® Vehicle History Report.


Q) How old are Mercedes-Benz Manhattan’s used cars?

A) Vehicles must be less than 6 years old to qualify as a Certified Pre-Owned at Mercedes-Benz Manhattan, and have less than 75,000 miles.


Q) Can I return my Mercedes-Benz?

A) To make sure you’re completely satisfied with your Mercedes-Benz, you can exchange it for another model within the first seven days, or 500 miles, whichever comes first.**


Q) Can I buy a used Mercedes-Benz online?

A) Simply look for the “Buy Online” button. In a few easy steps, you can get an estimate — including trade-in information, taxes and fees — and fill out a credit application if needed. Then, a Mercedes-Benz Manhattan Sales Rep. will help finalize your purchase.


Q) Do you service used vehicles at Mercedes-Benz Manhattan?

A) Yes, our team of diagnostic technicians has the skill, know-how, and understanding to ensure your Certified Pre-Owned Mercedes-Benz runs at peak performance.


Q) Can I Pre-Pay for maintenance on my CPO?

A) Yes, you can save up to 30% on costs when you pay in advance, and take advantage of routine maintenance every 1 year or 10,000 miles (whichever comes first).†


Q) What other benefits are available with a CPO vehicle?

A) Not all CPO programs are created equal. Mercedes-Benz Manhattan offers one of the best bumper-to- bumper warranties, just like you get with a new car from us, as well as additional powertrain warranties that extend coverage. Our warranties offer buyers a high degree of certainty about their total cost of ownership during the years that the car is covered, knowing that unexpected repair costs won’t surprise them.


Q) How do I finance a CPO car?

A) The CPO financing process is the same as used and new-car financing. You will need to first fill in a credit application. One of our finance experts will get to work looking for creditors that will give you the best rates based on your credit score. Then, you can customize the perfect payment plan with the interest rates, monthly payments, and term length options that are available to you. You will also be able to trade in your current vehicle and put that value toward the down payment of your CPO car.


Q) Does buying Certified Pre-Owned get us a better interest rate?

A) Oftentimes, if you qualify, manufacturer-backed Certification programs offer a lower APR rate than you may get from your local bank or credit union.


Q) Why Certified Pre-Owned from Mercedes-Benz Manhattan?

A) Every Mercedes-Benz Certified Pre-Owned (MBCPO) vehicle is covered by the MBCPO Limited Warranty1, which runs for 1 Year with Unlimited Mileage, and any remainder of the vehicle’s original 4 Years/50,000 miles. Mercedes-Benz New Vehicle Warranty. The Mercedes-Benz Certified Pre-Owned Extended Limited Warranty offers affordable additional coverage for 1 Year/Unlimited Mileage or 2 Years/Unlimited Mileage, helping you get the most out of your MBCPO.


Q) Do CPOs come with a warranty?

A) Every Certified Pre-Owned Mercedes-Benz is backed by the remaining 4-year/50,000-mile New Vehicle Limited Warranty. Once that expires, the Certified Pre-Owned Limited Warranty goes into effect, providing an additional 12-months of coverage with unlimited miles.*


Q) What if the warranty expires during my ownership?

A) The CPO Extended Limited Warranty offers up to 2 additional years (unlimited miles) once your CPO Limited Warranty expires, providing the same comprehensive coverage. For additional details, contact a Mercedes-Benz Manhattan Sales Rep.


Q) Can I transfer a Certified Warranties over to a new buyer if I decide to sell our vehicle to another individual?

A) The manufacturer’s certification will stay with the vehicle if ownership is transferred.



* *Applies to Certified Pre-Owned Mercedes-Benz vehicles purchased on or after January 15, 2014. Please see your dealer for full details, limitations, and a copy of the Mercedes-Benz Certified Pre-Owned Limited Warranty and available Extended Limited Warranty. **Applies to Certified Pre-Owned Mercedes-Benz vehicles purchased on or after January 15, 2014. Please see your dealer for full details and limitations. †Applies to select vehicles 8 model years or newer with less than 80,000 miles. Savings are versus paying for services as you go, and may vary by dealer and model.



Have additional questions about a Certified Pre-Owned vehicles? Complete the form below, or call a Mercedes-Benz Manhattan Sales Rep at 212.629.1600.

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